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1:27PM October 25, 2020

Judy Colbert

I live at 511 Sandy Valley Road and won't have service until fall 2021 but our neighbor at 696 will have service before the end of this year. Do they run service partway down the road and stop.? Our road is short. Why not run it all the way?

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7:55AM October 26, 2020

HolstonConnect Admin
Hey Judy. Great question. Each fiber has a limited number of homes and businesses it can serve, and therefore, the individual zones were engineered and outlined to create field service areas to ensure availability for all. Just as electric lines and transformers must account for load capacity, the advanced fiber lines must do the same.