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7:33PM August 27, 2018

John Parsons

I have read that you are starting South of Rogersville and South of Surgoinsville. However, when checking status of my address, which is south of both. On Butcher's Valley we have ZERO internet available, I would gladly pay for the "crappy" dsl someone said they have. Like another cooperative member wrote, we rural people are in need of any internet.

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3:49PM August 29, 2018

HolstonConnect Admin
Mr. Parsons, HolstonConnect certainly understands your need for services in rural areas. When building a fiber infrastructure, a Network Operations Center (the brain) is housed at the main facility. In this case, the Network Operations Center is located in Rogersville at our main office, and the system has to be built outward like the nerves from the brain to the fingers and toes in a person. Unfortunately, it takes the longer for a sensation to reach a person's toes than it does their neck traveling along the nerves. Our rural residents are the most in need of these services, and we ask for your patience as we continue with construction. HolstonConnect is hard at work and has many contractors on site assisting. Our entire service territory, even our toes, will have services made available as we progress. When electricity was being installed in the 1940's, homes anxiously awaited line construction by Holston Electric Cooperative, but fortunately, our members won't have to wait nearly as long for these services. We encourage you to check back routinely for update. By clicking the Zones tab at the top of the page, the areas in green indicate the first zones in phase 1 already under construction. Additional zones will be added shortly, and thank you for your interest in our new services.