Our Community, Our Future

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11:31AM September 02, 2018

Christina Mikesell
I live in Christian Bend area and use ATT for phone service and ATT mobile hotspot for internet and Dish Network for TV. These are very expensive and have limited affordable access. I am eagerly and somewhat patiently awaiting this service. In the next 3 yrs I will have paid close (or perhaps more if they keep increasing their rates) to $10,000 for these services. I am happy that you saw the and are working for us on this. THANKS!!!!!!


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12:13PM August 31, 2018

Trey Murrell
When will construction begin on the western end of Hawkins County? Lakeview/Alumwell/Mooresburg area?


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1:52PM September 04, 2018

HolstonConnect Admin
As construction continues, additional zones will be announced on this site as soon as the information becomes available. With HolstonConnect contractors working diligently on construction, we hope to provide services as soon as possible to all of our members. Please check back often for updates.

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7:16PM August 28, 2018

carlos de souza
Interested when service will be provided off 70 and Hickory Cove north of 11. Currently no service provided by any company.


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3:59PM August 29, 2018

HolstonConnect Admin
There is a lot of energy and excitement at our offices. Every day contractor trucks roll into our facilities to load materials and head out for a long and hard day of construction, and our contractors have already accomplished an amazing amount of work. Just like yourself, members throughout our service area are anxiously awaiting availability where there is limited or no service available. HolstonConnect is attentively aware of our members' needs. That is why we have every crew working to construct our fiber-based advanced communication lines as quickly and efficiently as possible. Unfortunately, we do not know exactly how long it will take to build the entire project. However, the good news is that our construction is advancing rather quickly. We encourage you to check the site often to see our updates.

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7:33PM August 27, 2018

John Parsons
I have read that you are starting South of Rogersville and South of Surgoinsville. However, when checking status of my address, which is south of both. On Butcher's Valley we have ZERO internet available, I would gladly pay for the "crappy" dsl someone said they have. Like another cooperative member wrote, we rural people are in need of any internet.


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3:49PM August 29, 2018

HolstonConnect Admin
Mr. Parsons, HolstonConnect certainly understands your need for services in rural areas. When building a fiber infrastructure, a Network Operations Center (the brain) is housed at the main facility. In this case, the Network Operations Center is located in Rogersville at our main office, and the system has to be built outward like the nerves from the brain to the fingers and toes in a person. Unfortunately, it takes the longer for a sensation to reach a person's toes than it does their neck traveling along the nerves. Our rural residents are the most in need of these services, and we ask for your patience as we continue with construction. HolstonConnect is hard at work and has many contractors on site assisting. Our entire service territory, even our toes, will have services made available as we progress. When electricity was being installed in the 1940's, homes anxiously awaited line construction by Holston Electric Cooperative, but fortunately, our members won't have to wait nearly as long for these services. We encourage you to check back routinely for update. By clicking the Zones tab at the top of the page, the areas in green indicate the first zones in phase 1 already under construction. Additional zones will be added shortly, and thank you for your interest in our new services.

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5:47PM August 27, 2018

Robert Brasington
In a comment you mentioned that are area our size usually takes about three years. Are you saying that we will have the HolstonConnect service by 2021?


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2:30PM August 29, 2018

HolstonConnect Admin
Mr. Brasington, HolstonConnect has contractors constructing services diligently throughout the region under the watchful eye of our broadband plant manager. You will continue to see these contractors, and others as they become available from other job locations, while we expand our zones of construction. Our intent is to build the infrastructure as quickly, safely and efficiently as possible to our entire service territory. HolstonConnect is running as hard as we can at full-speed-ahead to get you the services you need and deserve.

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7:59PM July 26, 2018

Melissa Thompson
Is there anything Holston members can do to help with the construction timeline? Is there a way to have local businesses or tradesmen assist? Are there any specific politicians we may contact to request more financial assistance with the project?


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2:23PM August 29, 2018

HolstonConnect Admin
Thank you for supporting HolstonConnect, and there is actually a way members, businesses and those within our community can assist. Many grant opportunities are weighted, and one portion of the score is based upon community support and need. Members can submit letters to HolstonConnect at PO Box 190, Rogersville, TN 37857 explaining how advanced communication services such as high-speed internet would improve quality of life, education, access to medicine, economics of the region, job training, etc. These letters can then be used as evidence when we submit grant applications explaining the need for the services in our rural area. Thank you again for your support.

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8:06PM July 09, 2018

Bill Dietz
Is there a timeline for Hwy 70 South, Charter wont even come look at my property even though they serve my neighbor directly behind me, with a clear path to run a cable. Very poor customer service on there part


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10:40AM July 16, 2018

HolstonConnect Admin
As construction continues, additional zones will be announced on this site in Phase 1, then Phase 2. An entire service territory the size of Holston Electric Cooperative's typically takes around 3 years to complete. However, HolstonConnect has contractors working diligently on construction. We hope to provide ALL our members with our advanced services as soon as possible.

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4:32PM July 09, 2018

Anthony Bormes
It's really disappointing to see that the initial phase of implementing the new infrastructure is inside the city limits of Rogersville. The city limits already has high speed internet options available . The rural areas do not have any high speed internet options. Our families and school children have been put at a educational disadvantage due to lack of internet access. You people really need to look at the list of supporters already signed up. You will be able to see the common theme real quick ... Remote, Remote, Remote! It would seem to me, you would be working towards servicing the people that actually want your service and are ready to sign up. All the media I have read about Holston Connect mentioned how they were going to bring internet to the rural areas. The areas with limited or no high speed internet available. To see you map of the initial stages of implementing service without rural areas being considered at this time is a huge disappointment. I hope other remote members in these areas join me to express their dissatisfaction for the implementation of Holston Connect.


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10:36AM July 16, 2018

HolstonConnect Admin
HolstonConnect understands your concerns. However, construction must begin adjacent to our Network Operations Center located in our Rogersville branch of Holston Electric Cooperative. Think of it as throwing a stone into the middle of the pond. The ripples will continue outward until they reach the final shore, or the last mile of our service territory. Just as other utilities, including electricity, water and natural gas lines, begin in a single location and branch out to contiguous areas, HolstonConnect will be announcing additional zones in Phase 1 as construction continues to build outward to our rural and remote members.

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8:36AM July 02, 2018

Lee Umberger
What is the plan for Cloud Creek Road area??? We can only get AT&T DSL which is poor at best. Seeing that you are in more populated areas. Are more rural areas going to get this?


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10:29AM July 16, 2018

HolstonConnect Admin
HolstonConnect will provide advanced communication services, including Television, Internet, and Telphone, to ALL of the Holston Electric Cooperative service territory. We ask for your patience as fiber construction continues to progress to neighboring zones.