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5:16PM May 15, 2021

Brian Winstead
Do you know when Will Simpson Road in goshen get your services? Thank you!


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6:45AM May 17, 2021

HolstonConnect Admin
Great News! Your wait is almost over. HolstonConnect will be providing service to your address within the coming days. Once service becomes available, you will receive an email and postcard notifying you of availability.

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7:46AM May 13, 2021

Alden Brewer
I live off River Rd going towards Laurel Run Park do you have a date that your service will be available ?


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6:45AM May 17, 2021

HolstonConnect Admin
Great News! Your wait is almost over. HolstonConnect will be providing service to your address within the coming days. Once service becomes available, you will receive an email and postcard notifying you of availability.

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11:03PM December 31, 2020

Gary Barbatelli
I live on McMillian Road and the underground cable has been installed about 2 weeks ago. Iā€™m pretty sure that the fiber optic has been installed on my road so when can I expect to be hooked up?


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1:26PM December 30, 2020

Cherlene Johnson
Can you tell me if 1699 Christian Bend Rd in Church Hill will be getting service soon


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7:50AM January 04, 2021

HolstonConnect Admin
Great News! Your wait is almost over. HolstonConnect will be providing service to your address within the coming days. Once service becomes available, you will receive an email and postcard notifying you of availability.

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5:57PM December 26, 2020

Christy Phillips
Any idea how much longer in the Goshen Valley area of Beech Creek? All the lines have been run and we received a post card stating we would have service by December the 15th, then we were told that was a mistake, that we were right outside the grant area. It's hard to understand why some areas that already had access to high speed internet was included in the grant area and those of us who don't have that access were left out. Really looking forward to having this!! Itself just been a little confusing šŸ™‚


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8:30PM December 14, 2020

Debbie Mardis
Yea,finally got the internet on Beth Carr Rd in White Pine. Thank everyone for all your help getting it.


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6:04PM December 13, 2020

Crystal Forbis
What type of installation does internet/phone involve? are there lines run to the house? What about inside? Thank you.


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11:52AM December 14, 2020

HolstonConnect Admin
There are lines ran overhead or underground to the home with a fiber optic ethernet cable going to a network terminal inside the residence.

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8:46AM November 29, 2020

Tammy Williams
Hi I was wondering if they are out on Beech Creek Rd putting up lines? I seen some works for past week or longer out here running lines. And how often is the zones updated? With changes to our areas and things of that nature. Can't wait to have you all Viasat out here is pathetic and hard for kids to do school work with the slow speeds. Super excited thanks for the help.


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9:50AM November 30, 2020

HolstonConnect Admin
Great News. HolstonConnect is headed your way. You can pre-register now by calling 272-8821 to set up service installation once the construction is completed. The zones on the map are updated as they become available for service, which varies from a few weeks to a couple months. However, you will receive an email notification and post card once service is active at your address.

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8:32PM November 22, 2020

Rick Hinkle
I see zone RGVN01-090 SHOWS SERVICE AVAILABILITY IN LESS THAN 3 MONTHS. IS THIS CORRECT? iI CAN'T WAIT TO GET IT!!! YOU GUYS ARE AWESOME


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8:27AM November 24, 2020

HolstonConnect Admin
Great News! Service is headed your way. Call in today at 272-8821 to speak with a HolstonConnect Service Representative and schedule Pre-Installation.

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7:21PM November 22, 2020

Thomas Greene
I live in zone PERW03-88, is there any update on when service will be available in our zone?


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8:27AM November 24, 2020

HolstonConnect Admin
Great News! Service is headed your way. Call in today at 272-8821 to speak with a HolstonConnect Service Representative and schedule Pre-Installation.

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10:14PM November 17, 2020

Cody Ferrell
I wanted to see if there was an update on Zone SGVN-01-083 and if it is still under the grant area. Thanks!


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9:23PM November 17, 2020

Christopher Marshall
We are excited that we will be able to have the service soon! We saw the splicers working on the lines here about a week and a half ago. Is there an availability update for GVSO01-003 & GVSO01-007?


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5:25PM November 13, 2020

Elizabeth Collins
We are so excited about getting internet service and getting rid of Hughes Net. The sooner the better in my opinion. Hook me up!!


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8:23AM November 15, 2020

HolstonConnect Admin
Great News! Your address is now in service. Please call us at (423) 272-8821 to set up service installation.

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3:57PM November 13, 2020

Rita Murrell
Is SGVN-01-084 within the grant area?


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8:25AM November 15, 2020

HolstonConnect Admin
Unfortunately your address is not located within the TNECD grant area. However, you can expect to receive service availability in 2021.

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8:35AM November 12, 2020

Sean Gallagan
How often is the zone map updated? Daily, Weekly, Monthly? How often is the comments updated? Daily, Weekly, Monthly?


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8:24AM November 15, 2020

HolstonConnect Admin
Great News! Your address is now in service. Please call us at (423) 272-8821 to set up service installation.

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6:10PM November 09, 2020

Joan Adams
Can you tell us when we might have service on Hugh price rd whitesburg Hawkins co


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8:25AM November 15, 2020

HolstonConnect Admin
Unfortunately your address is not located within the TNECD grant area. However, you can expect to receive service availability in 2021.

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9:16PM November 08, 2020

heather darnell
I'm in Goshen as well and can't tell if I am inside the grant area or not


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7:58AM November 09, 2020

HolstonConnect Admin
Unfortunately your address is not located within the TNECD grant.

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3:04AM November 02, 2020

Alaina Harkless
I believe lines are being set up on Goshen Valley Rd. From zone information on this website, it appears all of Goshen Valley Rd is set for service availability by Dec 15? However, when I plug in my address I get no information for availability.


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1:07PM November 02, 2020

HolstonConnect Admin
Yes. All addresses in areas turned on shall receive a postcard, and those registered through this website will also get an email notification once services are available.

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7:42AM November 02, 2020

Alaina Harkless
Will we be contacted to set up service?

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7:32AM November 02, 2020

HolstonConnect Admin
All of Goshen Valley is not included in the TNECD Emergency Broadband Grant, but the good news is that based upon your address, you are included and will receive service by December15th.

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7:31AM November 01, 2020

Melissa Thompson
When will the next zones be activated? Our transmitters have been up for almost 2 weeks but I wasn't sure if we are waiting for Poor Valley to have transmitters before we are all turned active. These are large areas with a small volume of customers. Just trying to estimate when we may have decent service and can dump the HughesNet.


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6:11PM October 29, 2020

Donald Holder
What is the status for zone PERW03-86, Walker Lane? Can we expect to be connected this fall?


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7:33AM November 02, 2020

HolstonConnect Admin
Based upon your address, your service availability estimation is Early Year 2021.

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2:11PM October 25, 2020

Darlynne Downey
It looks like Goshen Valley is now in the pink zone for service by 12/15/20. Is this correct?


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7:50AM October 26, 2020

HolstonConnect Admin
Great news. Portions of Goshen Valley are now in the TNECD Broadband Grant area, including your address. You can expect service availability by December 15, 2020.

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1:27PM October 25, 2020

Judy Colbert
I live at 511 Sandy Valley Road and won't have service until fall 2021 but our neighbor at 696 will have service before the end of this year. Do they run service partway down the road and stop.? Our road is short. Why not run it all the way?


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7:55AM October 26, 2020

HolstonConnect Admin
Hey Judy. Great question. Each fiber has a limited number of homes and businesses it can serve, and therefore, the individual zones were engineered and outlined to create field service areas to ensure availability for all. Just as electric lines and transformers must account for load capacity, the advanced fiber lines must do the same.

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10:15AM October 23, 2020

Sean Gallagan
I am at: RGVNE06-92 Am I considered East or West for Basic TV?


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7:52AM October 26, 2020

HolstonConnect Admin
You are considered East for Basic TV based upon your address.

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9:09AM October 22, 2020

Kimberly Simms
I am on brown mountain rd, GVSO01-92. Am I in the grant area?


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11:36AM October 22, 2020

HolstonConnect Admin
Great news! Your address is located within the TNECD Emergency Broadband Grant area.

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6:58PM October 21, 2020

Sean Gallagan
I am at RGVNE06-92. The support wire and fiber have been run down most of Poor Valley Road and now they are installing the lines down roads off that line. How do I pre-order my internet service? Also, why was my last question regarding basic cable TV service deleted?


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11:40AM October 22, 2020

HolstonConnect Admin
Your address is located within the TNECD Emergency Broadband Grant area and service will be available by December 15, 2020. To preregister for services, please call us at (423) 272-8821 and speak with a representative with HolstonConnect to place your order. Also, comments are filtered for spam before posting to the Comments Page. They are then sent to us weekly to respond. We apologize for the delay in getting an answer for you.